Information about us

The Website is operated by Durage Limited. We are a company registered in Bulgaria under company’s registered V.A.T. number BG 204043894 and office headquarters 1 Racho Dimchev str, 2nd Floor City of Sofia.

You can contact us by letter at this address or by e-mail at [email protected]


Durage Privacy Policy

Durage have a privacy policy which ensures that you, all visitors of the web site and any information you may provide to us is subject to our privacy policy. This policy is updated on a regular basis, the most recent date of which was 26/05/2018.

Data protection, privacy, storing and sharing information Information received enables us to continually improve the service we offer. Any information collected online, by phone, e-mail, fax or in person is treated with utmost confidentiality and stored in compliance with all EU data protection GDPR laws. Under no circumstances, other than as required by law or in the prevention of fraud, will we pass information we hold about you to any other organisation.


Information we may collect and what we do with this information

Correspondence Addresses – postal addresses, telephone numbers and email addresses, for the purpose of sales & marketing promotions, communication of order & accounts documentation and general correspondence. When you sign up to our Web site you implicitly confirm that you are happy to receive such correspondence from Durage. To opt out please e-mail [email protected]. This information is available to Durage only and not to any third party.

Browsing History – We compile a report of what you searched for on our website and this information is given to your Durage Area Sales Manager, so they may better deal with your enquiries.

Logon Credentials-We store a special code that is unique to your logon, so that when you place an order we know it is you and no one else. This saves you having to enter a lot more information when you place the order

Cookies & Privacy

A cookie is a small piece of information sent from a website such as this to your browser that may then be used for storage on your computer.

The software that runs this site may transfer a temporary cookie to your computer so that it can keep track of what it’s doing. It will automatically expire after 24 hours.

Use of the Website

You agree to use this Website in accordance with these Terms of Use.

When using the Website you SHALL NOT:

(a)  attempt to access our systems or reverse-engineer, decompile, disassemble or otherwise tamper with the Website, its Content and/or any software used in connection with the Website;

(b)  post on or transmit to or from the Website any material that is threatening, defamatory, obscene, indecent, offensive, discriminatory, inflammatory, blasphemous, criminal, in breach of confidence or privacy or a third party’s rights or which may otherwise cause annoyance or inconvenience;

(c)  use the Website for fraudulent or criminal activities;

(d)  transmit any virus, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data onto the Website;

(e)  use any manual or automated software, devices, or other processes to “crawl” or “spider” any web pages contained in the Website;

(f)   monitor or copy, or allow others to monitor or copy, our web pages or the Content included herein;

(g)  “frame” or otherwise simulate the appearance or function of this Website; or

(h)  take any action that interferes with the proper working of or places an unreasonable load on our infrastructure, including but not limited to unsolicited communications, attempts to gain unauthorised access, or transmission or activation of computer viruses.

We will fully co-operate with all law enforcement authorities and court orders requesting or directing us to disclose the identity of or to locate anyone posting any defamatory, obscene or otherwise illegal material onto the Website and/or using the Website in respect of any fraudulent activity.

If you breach any of the Terms of Use, we reserve the right to withdraw your access to the Website without notice.

Please note that access to our Website may be suspended temporarily and without notice in the case of system failure, the maintenance or repair of the Website and/or for any reasons beyond our control. We shall not be liable to you in respect of any losses or damages that you suffer or incur due to inaccessibility of our Website.

Intellectual property rights in our     Website

We are the owner or the licensee of the copyright, trade marks and all other intellectual property rights in the Content and expressly reserve all rights in the same.

You may print and download extracts from this Website for your own non-commercial use and in respect of your receipt of our Services, provided that you do not use any of the Content for commercial purposes, you do not modify any of the Content, you do not use any graphics or photographs separately from their accompanying text and you do not remove any copyright or trade mark notification or other proprietary notices from such extracts.

Unless we state otherwise, all other reproduction or use of extracts of Content is strictly prohibited. In particular, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service or used for any commercial purposes whatsoever without our prior written permission.

Interactive Services

We may from time to time provide interactive services on the Website, which may include the ability for users to post reviews, comments, and other content or material on the Website (User Content).

We reserve the right to moderate User Content posted on our Website but we are under no obligation to oversee, monitor or moderate any interactive service provided, or User Content posted, on our Website. We expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our Content Standards set out below, whether the service is moderated or not.

Content Standards

Any User Content which you submit to our Website must comply with the following content standards (Content Standards).

All User Content must:

(a)  be accurate (where such User Content states facts);

(b)  be genuinely held (where such User Content states opinions); and

(c)  comply with all applicable law in the UK and in the country from which it is posted.

User Content must not:

(a)  contain any material which is untrue or defamatory of any person or company;

(b)  contain any material which is obscene, offensive, hateful or inflammatory;

(c)  promote sexually explicit material;

(d)  promote violence;

(e)  promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

(f)   promote any illegal activity;

(g)  be threatening, abusive or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;

(h)  be likely to harass, upset, embarrass, alarm or annoy any other person;

(i)  be used to impersonate any person, or to misrepresent your identity or affiliation with any person;

(j)   be likely to deceive any person;

(k)  advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse;

(l)  give the impression that it emanates from us, if this is not the case;

(m)  infringe any copyright, database right or trade mark of any other person; or

(n)  be made in breach of any legal duty owed to a third party, including but not limited to a contractual duty or a duty of confidence.

You confirm and represent that all User Content that you submit to our Website complies with the Content Standards set out above and that you own all rights in the User Content that you post on the Website.

We reserve the right to remove User Content from our Website without notice if, in our opinion, any User Content does not comply with any of the Content Standards set out above.

We may disclose your identity if required to do so by law or if we consider such disclosure is necessary in order to enforce these Terms of Use or to respond to any claims of infringement of third party rights or to protect the rights, property, or safety of  Durage Limited, our users or the public.

By uploading User Content to our Website, you agree that you will provide to us at our request all information and assistance that may be reasonably necessary, including but not limited to providing documents or correspondence (where available), in connection with any complaint received, or claim or proceedings brought by, a third party in respect of any User Content posted by you.

You shall reimburse us for any damages, losses, costs, expenses (including but not limited to legal fees) suffered or incurred by us as a result of:

(a)  a breach by you of any of the Content Standards;

(b)  any User Content submitted by you which infringes the intellectual property rights or any other proprietary rights or privacy rights of a third party;

(c)   your failure to comply with any of these Terms of Use;

(d)  any activity which you engage in using the Website.

Reporting inappropriate or unlawful content

If you consider any of the User Content on our Website to contain any content which does not comply with the Content Standards set out above, or if you are an intellectual property rights owner and consider that any User Content infringes your intellectual property rights, please notify us of such User Content by contacting us by the following means:

  • Email to: [email protected]; or
  • Post to: 1 Racho Dimchev str, 2nd Floor City of Sofia, Bulgaria

Upon receipt of such notification, we will review such User Content and shall decide in our sole discretion whether the said User Content fails to comply with the Content Standards set out above. We reserve the right to remove any User Content which we consider in our sole discretion fails to comply with the Content Standards set out above.

Linking to the Website

You may create a link from your own website to the Website provided that you obtain our prior written consent to do so and provided that you only do so on the basis that you link to, and do not replicate, the home page of this Website and you DO NOT:

(a)  create a frame or any other browser or border environment around this Website;

(b)  in any way imply that we endorse, approve or are associated with any properties, products or services other than our own or misrepresent your relationship with us or present any other false information about us;

(c)  use any of our Content or trade marks without our express written permission;

(d)  link from a website that is not owned by you; or

(e)  display any content on your website that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

We expressly reserve the right to revoke without prior notice any right we grant to you to link to our Website should you breach any of these Terms of Use.

Links to other websites

Where our Website contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over, and make no endorsement of, the content or availability of these third party websites. We accept no liability for any statements, information, products or services that are published on or accessible through any websites owned or operated by third parties and you use and rely on the same at your own risk.


All User Content contains the comments or opinions of users of our Website. We do not endorse or support the comments or opinions expressed, nor represent or guarantee the completeness, truthfulness, accuracy or reliability of any User Content. We shall not be liable for any loss or damage suffered or incurred as a result of any errors or inaccuracies in any of the User Content.


If any of these Terms of Use are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining Terms of Use which will continue to be valid to the fullest extent permitted by law.


We have the right to revise and amend these Terms of Use from time to time and any changes will be posted to the Website.

Law and Jurisdiction

These Terms of Use will be governed by the law of Bulgaria. Any dispute arising in connection with the same shall be subject to the exclusive jurisdiction of the courts of Bulgaria.


1, Racho Dimchev str, 1000,Sofia, Bulgaria
Mob. ++3592 899294718
Tel: ++3592 9676136
Email: [email protected]


All images are copyrighted to their respective owners. Durage Limited is committed to ensuring that your privacy is protected. This privacy policy explains our online information practices and the choices you can make about the way your information is collected and used